Terms of service
Last updated: July 10, 2026
Welcome to Pet Addons. These Terms and Conditions ("Terms") govern your use of petaddons.com (the "Site") and any purchase made through it. By accessing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.
1. About Us
Pet Addons operates petaddons.com, an online store selling pet products and accessories. For any questions, contact us at hello@petaddons.com.
2. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order on this Site.
3. Products
We make every effort to display product colors, sizes, and details as accurately as possible. However, we do not guarantee that your device's display will show exact colors, and slight variations may occur. All products are subject to availability.
4. Pricing
All prices listed on the Site are in the currency displayed at checkout and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error occurs, we will contact you before shipping to confirm whether you'd like to proceed at the correct price.
5. Orders and Payment
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or product information, or issues with payment. Payment must be received in full before an order is processed and shipped.
6. Shipping and Delivery
Shipping times are estimates and are not guaranteed. Pet Addons is not responsible for delays caused by shipping carriers, customs, weather, or other events outside of our control. Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.
7. Returns and Refunds
Please refer to our separate Return & Refund Policy for full details on eligibility, timeframes, and the return process.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and the Pet Addons name and branding, is the property of Pet Addons or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written permission.
9. User Conduct
You agree not to use the Site for any unlawful purpose, to interfere with the Site's operation, to attempt unauthorized access to our systems, or to submit false or misleading information when placing an order.
10. Limitation of Liability
To the fullest extent permitted by law, Pet Addons shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, including but not limited to loss of use, data, or profits.
11. Product Use and Pet Safety
Products sold on this Site are intended for use with pets as described in the product listing. Always supervise your pet when introducing a new product and discontinue use if the product shows signs of damage or wear. Pet Addons is not liable for injury, harm, or damages resulting from misuse of a product or failure to follow provided instructions.
12. Third-Party Links
The Site may contain links to third-party websites. Pet Addons is not responsible for the content, policies, or practices of any third-party site.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which Pet Addons operates, without regard to conflict of law principles.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Pet Addons
hello@petaddons.com
petaddons.com